Customer Service at Markhor

We at Markhor aim to give our community not just high-quality products, but an unforgettable customer experience as well. That is what our community cherishes about Markhor, the chance to build a personal connection with the incredible humans working hard behind the brand. 

Human interaction is something much needed in today’s tech savvy world. We make sure that our Markhor family in over 41 countries is fully satisfied with their questions and concerns before receiving their products. Time zone differences are no obstacle for us because we believe in answering them in the quickest and best possible way. 

We recently had a very interesting conversation with Saqib Khan, a new addition to the Markhor family from Saqibabad, Pakistan. He was very curious about the materials that go into a Markhor pair and we, too, didn’t hesitate to dive into the details with him. 

At Markhor, we want to take up the challenge to change the stereotypes that are associated with online businesses. We consider it our responsibility to set the standards of impeccable customer support and service in Pakistan’s e-commerce ecosystem. 

Replying to each community member’s emails and queries in the most genuine and human manner and making sure no one goes unnoticed is a great responsibility. We’re blessed to have amazing individuals in Team Markhor who take up this job with full dedication and admirable positivity each day.

To all you reading this, we’re always available if you want to have a chat. You can reach out to us on our social media or message us at hello@markhor.com.